Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The Ilchester Surgery
2018-02-03
Person
4
5
0
Written by a patient
Written by a patient 3rd February 2018
Appointment running more or less on time. Helpful and friendly staff.
The Ilchester Surgery
2018-02-01
Person
0
5
0
1st February 2018
Nothing after seeing nurse and being advised to come back for procedure in 1 week's time and arriving to be told it should have been 6 week and latching to be done. Taking time off work to fit into the limited appointments available that's if you can get through on phone is quite frankly a joke.
The Ilchester Surgery
2018-02-01
Person
3
5
0
1st February 2018
The music was too loud and quite irritating. There is nothing wrong with silence.
The Ilchester Surgery
2018-01-26
Person
1
5
0
Written by a patient
Written by a patient 26th January 2018
Yet again a major error with reordering an emergency repeat prescription.
I phoned the surgery,explained why I needed my prescription urgently and was told that it would be sent through straight away to Ilchester chemist and will be ready by 4pm. I waited a further half hour before driving to collect,only to find that no prescription was received. Obviously by this time Ilchester surgery was shut so I had to phone somerton. After being on hold for 15mins I finally had my prescription electronically sent to Ilchester chemist to collect.
The Ilchester surgery is an absolute joke with no patient care given.
Disappointed and angry with how this surgery has gone downhill since being taken over by Symphony.
The Ilchester Surgery
2018-01-21
Person
0
5
0
21st January 2018
Can't get an appt using the telephone.